parzelivano

Professional Financial Education & Strategic Planning Excellence

Privacy Policy

Your privacy matters to us. This policy explains how parzelivano collects, uses, and protects your personal information when you use our financial forecasting and budgeting services.

Last Updated: January 15, 2025

Australian Privacy Compliance

This privacy policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). parzelivano is committed to protecting your privacy in accordance with Australian law and best practice standards for handling personal information.

Information We Collect

We collect information that helps us provide better financial forecasting and budgeting services. The types of information we gather depend on how you interact with our platform.

Personal Information

Name, email address, phone number, and business details you provide when creating an account or contacting our support team.

Financial Data

Budget figures, revenue projections, and financial goals you input into our forecasting tools for analysis and reporting purposes.

Usage Information

How you use our platform, including features accessed, time spent, and interaction patterns that help us improve our services.

Technical Data

IP address, browser type, device information, and system performance data necessary for platform functionality and security.

How We Use Your Information

Your information helps us deliver personalized financial forecasting services and maintain platform security. Here's specifically how we use different types of data:

1
Service Delivery: Process your financial data to generate forecasts, create budget reports, and provide analytical insights tailored to your business needs.
2
Account Management: Maintain your user profile, process subscription payments, and provide technical support when you need assistance.
3
Platform Improvement: Analyze usage patterns to enhance our forecasting algorithms and develop new features that better serve our user community.
4
Communication: Send important account updates, security notifications, and educational content about financial planning best practices.
5
Legal Compliance: Meet our obligations under Australian financial services regulations and maintain records as required by law.

Information Sharing and Disclosure

We don't sell your personal information. However, we may share certain data in specific circumstances to provide our services or meet legal requirements.

Service Providers: We work with trusted third-party providers for payment processing, data hosting, and technical support. These partners can only access information necessary to perform their specific functions and must maintain the same privacy standards we do.

Legal Requirements: We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes cooperation with law enforcement investigations and compliance with financial services reporting obligations.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but only under the same privacy protections outlined in this policy.

Your Consent: We may share information in other circumstances, but only with your explicit consent and after clearly explaining the purpose and recipients involved.

Your Privacy Rights

Under Australian Privacy Law, You Have These Rights

A
Access Your Data

Request a copy of all personal information we hold about you

C
Correct Information

Update or fix any inaccurate personal details in your account

D
Delete Data

Request deletion of your personal information when legally permissible

O
Object to Processing

Withdraw consent for certain uses of your information

P
Portability

Export your data to use with other financial planning tools

R
Restrict Use

Limit how we process your information for specific purposes

To exercise these rights, contact our privacy team using the details below. We'll respond within 30 days and guide you through the process. Some requests may require identity verification to protect your information security.

Data Security and Protection

Protecting your financial information is fundamental to our business. We use multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Encryption: All data transmission uses industry-standard TLS encryption. Your financial information is encrypted both in transit and at rest using AES-256 encryption protocols.

Access Controls: Employee access to personal information is strictly limited based on job responsibilities. All access is logged and regularly audited to prevent unauthorized viewing.

Infrastructure Security: Our servers are hosted in secure data centers with 24/7 monitoring, redundant power systems, and strict physical access controls. Regular security assessments ensure our defenses remain current.

Incident Response: We maintain a comprehensive incident response plan. If a data breach occurs, we'll notify affected users within 72 hours and work with relevant authorities as required by Australian law.

Data Retention and Deletion

We keep your information only as long as necessary to provide services or meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Account Information: Personal details and account settings are retained while your account is active and for two years after closure to handle any billing disputes or reactivation requests.

Financial Data: Budget and forecasting information is kept for five years after account closure to comply with Australian financial record-keeping requirements.

Usage Logs: Technical logs and usage data are automatically deleted after 12 months unless needed for ongoing security investigations.

Marketing Data: If you've consented to marketing communications, we'll keep your preferences until you unsubscribe or request deletion. You can opt out at any time through your account settings.

International Data Transfers

While parzelivano operates primarily within Australia, some of our service providers may process data internationally. When this happens, we ensure appropriate safeguards protect your information.

We only work with providers in countries with adequate privacy protections or those who have implemented additional contractual safeguards. Any international transfer complies with Australian Privacy Principles and includes appropriate security measures.

If you have concerns about international data processing, you can contact our privacy team to understand which specific services involve overseas processing and what protections are in place.

Cookies and Tracking Technology

Our website uses cookies and similar technologies to improve your experience and provide essential functionality. Here's what we use and why:

Essential Cookies: Required for basic platform functionality including login sessions, security features, and data processing. These cannot be disabled without affecting core services.

Analytics Cookies: Help us understand how users interact with our platform so we can improve navigation and features. This data is aggregated and doesn't identify individual users.

Preference Cookies: Remember your settings like dashboard layout preferences and notification choices to provide a personalized experience.

You can manage cookie preferences through your browser settings, but disabling certain cookies may limit platform functionality. We don't use cookies for advertising or tracking across other websites.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. When significant changes occur, we'll notify you through your registered email address and highlight key updates.

Minor clarifications or administrative changes may be posted directly to this page with an updated "Last Modified" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account by contacting our support team.

Privacy Questions and Concerns

If you have questions about this privacy policy or how we handle your personal information, our privacy team is here to help. We're committed to addressing your concerns promptly and transparently.

Email help@parzelivano.com
Phone +61261420333
Address Darwin Waterfront Precinct, 19 Kitchener Dr, Darwin City NT 0800, Australia